On this page you'll find some general information about your DISH Network system, as well as a few common problems and their solutions. Our Tech Support team will assist you in any way we can with installation and technical issues, as well as questions regarding operation of your DISH Network system.

If your question is not answered on this web site, feel free to contact us by phone at: 1-800-819-6520, Option '3'. You may also contact us through our contact page or by email at: techsupport@blueskydish.com with your name, phone number, and a detailed description of your problem.


For questions concerning your DISH Network account, billing, channel lineup or programming, please contact DISH Network directly at 1-800-333-3474.

Quick Solutions to Common Technical Problems:
My remote control does not work.
I have a blue screen on my TV with no picture from the satellite.
I can't find my receiver's model number.
 
Video, Sound & Channels:
No Picture
No Sound / Problems with Sound

Channels Missing

Stuck on a Pay-Per-View screen
The Program Guide shows "No Info".
 
Signal Interference:
Service Interruption
Storm Information
 
Remote Control:
Remote Control Problems
Images of Remote Controls
 
VCR:
Using a VCR with DISH Network
If your question has not been answered, please contact us toll-free at 1-800-819-6520, Option '3'.

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