My Screen is Stuck on a Pay-Per-View channel:
 
If you can't seem to get out of a menu screen, try the following steps:

1. Press the blue GUIDE button on your remote control.

2. If the guide appears, enter a channel number, such as Channel 101.

3. Press the blue SELECT button once, and the channel you entered should appear on your guide.

4. Press the blue SELECT button a second time, and that Satellite channel should now be in full view on your TV.

If your question is not answered on this web site, feel free to contact us at:
1-800-819-6520, Option '3'. You may also contact us through our contact page or by email at techsupport@blueskydish.com with your name, phone number, and a detailed description of your problem.

Quick Solutions to Common Technical Problems:
My remote control does not work.
I have a blue screen on my TV with no picture from the satellite.
I can't find my receiver's model number.
 
Video, Sound & Channels:
No Picture
No Sound / Problems with Sound

Channels Missing

Stuck on a Pay-Per-View screen
The Program Guide shows "No Info".
 
Signal Interference:
Service Interruption
Storm Information
 
Remote Control:
Remote Control Problems
Images of Remote Controls
 
VCR:
Using a VCR with DISH Network
If your questions have not been answered, please contact us toll-free at 1-800-819-6520

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