Find Your Model Number:
 
Your Receiver model number is located on the front panel of the receiver itself on the lower left-hand side. You may also look for the "Model ID" in your receiver's System Info screen.
 

Basic Single Room - 301/311 (Front & Back)

 
 
Basic Two Room - 322 (Front & Back)
 
 
Single Room with DVR - 510 (Front & Back)
 
 
Two Rooms with DVR - 522 (Front & Back)
 
 
Two Rooms with DVR - 625 (Front & Back)
 
 
Two Rooms with DVR - 721 (Front & Back)
 
 
High Definition Single Room - 811 (Front & Back)
 
 
High Definition Single Room - 211 (Front & Back)
 
 
High Definition Single Room - 411 (Front & Back)
 
 
High Definition Single Room with DVR - 921 (Front & Back)
 
 
High Definition Two Rooms with DVR - 942 (Front & Back)
 
 
High Definition Two Rooms with DVR - 622 (Front & Back)
 
 
High Definition Two Rooms - 222 (Front & Back)
 
 
High Definition Two Rooms with DVR - 722 (Front & Back)
 
 
AT&T Homezone (Standard and Hi-Definition) - 1022 (Front & Back)
If your question is not answered on this web site, feel free to contact us at:
1-800-819-6520
, Option '3'. You may also contact us through our contact page or by email at techsupport@blueskydish.com with your name, phone number, and a detailed description of your problem.
Quick Solutions to Common Technical Problems:
My remote control does not work.
I have a blue screen on my TV with no picture from the satellite.
I can't find my receiver's model number.
 
Video, Sound & Channels:
No Picture
No Sound / Problems with Sound

Channels Missing

Stuck on a Pay-Per-View screen
The Program Guide shows "No Info".
 
Signal Interference:
Service Interruption
Storm Information
 
Remote Control:
Remote Control Problems
Images of Remote Controls
 
VCR:
Using a VCR with DISH Network
If your questions have not been answered, please contact us toll-free at 1-800-819-6520

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